Dear Prospective New Member,

Now is your chance to join an organization that helps shape our industry and can help you in business. If you provide mystery shopping services to third party clients, we invite you to apply to become a member of the Mystery Shopping Providers Association!

The MSPA is the only trade association dedicated exclusively to managing the customer experience by using anonymous resources to measure and improve service quality. With more than 250 members worldwide, our diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services.

Statement of Purpose:

The MSPA is a group of companies united as a common body for the purpose of strengthening the mystery shopping industry through combined efforts and actions. It is the goal of the membership to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services.

The primary goals of the MSPA are to:

  1. Establish professional standards and ethics for the industry.
  2. Educate providers, clients and shoppers to improve quality of service.
  3. Improve the image of the industry through public relations and conduct.
  4. Promote members to other industry associations and prospect clients.

Member Benefits

  1. SAVE MONEY by using the MSPA website to minimize or eliminate the use of placing expensive recruiting ads by "posting" available shopping opportunities on a website that has millions of hits each month.
  2. When potential clients come knocking at our website, they have access to a multitude of companies from which to choose...through your membership, your company is among them.
  3. Ability to participate on committees that enable you to help shape the direction of the association and the industry.
  4. Participation in the MSPA email list service, enabling you to participate in information exchange and rapid notification of important issues.
  5. MSPA's exceptional public relations efforts garner a great deal of media attention...attention that can help generate business for your company
  6. Having an MSPA membership designation puts your company among a group of "elite" shopping companies.
  7. Ability to use our Bulk Email to Certified Shoppers system, enabling you to invite MSPA-certified shoppers (those certified after your join date) to sign up to do contracting for your company
  8. Discounts on MSPA annual conferences and other educational events.
  9. Access to members-only areas of the MSPA web site, including links to information about legal and tax issues.
  10. Potential clients often use the list of MSPA members on our web site as the distribution list for Requests for Proposals...your membership puts you on that list.
  11. Networking opportunities with other industry members.
  12. Educate your clients/shoppers within the MSPA.

Read through this website, and please feel free to call us at 502-574-9033 with any questions about this opportunity to enhance your business and become an industry leader.


The Membership Committee of the MSPA